At Madeira Lux Move, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you interact with our services, website, and customer support.
We may collect the following types of personal information when you contact us, make a booking, or use our services:
Name and contact details (phone number, email address)
Pickup and drop-off locations
Flight or accommodation details (when relevant)
Payment information (when applicable)
Communication history (emails, inquiries, reviews)
We only collect data necessary to provide a seamless, safe, and personalized service.
We use your personal data for the following purposes:
To confirm and manage bookings
To communicate with you before, during, or after your service
To process payments
To improve our customer service and internal operations
To comply with legal obligations
We never sell or rent your personal information to third parties.
We may share your information only with:
Our professional drivers or service partners when required to fulfill your booking
Payment processors, under strict security standards
Authorities, when required by law
All data shared is done with confidentiality and for operational purposes only.
We take data protection seriously. Your information is stored on secure systems and is accessible only to authorized personnel. Online transactions and communications are encrypted where applicable.
Our website may use cookies to enhance your browsing experience. These cookies help us understand visitor behavior and improve site performance. You can disable cookies through your browser settings at any time.
You have the right to:
Access the personal data we hold about you
Request corrections or updates
Request deletion of your information (unless required by law to retain it)
Withdraw consent where applicable
To exercise your rights, please contact us at:
Email: info@madeiraluxmove.com
Phone: +351 933 701 965
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the date of revision. Continued use of our services implies acceptance of any updates.
